A.MIR AND COMPANY LIMITED: Terms and Conditions for the supply of goods. 1. Interpretation 1.1 Definitions. In these Conditions, the following definitions apply: Business Day: a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business. Conditions: the terms and conditions set out in this document as amended from time to time in accordance with clause 11.6. Contract: the contract between the Supplier and the Customer for the sale and purchase of the Goods in accordance with these Conditions. Customer: the person or firm who purchases the Goods from the Supplier. Force Majeure Event: has the meaning given in clause 10. Goods: the goods (or any part of them) set out in the Order. Order: the Customer's order for the Goods, as set out in the Customer's purchase order form or the Customer's written acceptance of the Supplier's quotation, as the case may be. Minimum Order Value: the Minimum Order Value (net of VAT for mainland UK orders only) is £1,500 for garden furniture and accessories £700 for housewares. Specification: any specification for the Goods, including any related plans and drawings, that is supplied to the Supplier by the Customer, or produced by the Supplier and agreed in writing by the Customer. Supplier: A.Mir & Company Limited (registered in England and Wales with company number 02470744). 1.2 Construction. In these Conditions, the following rules apply: (a) A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality). (b) A reference to a party includes its personal representatives, successors or permitted assigns. (c) A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted. (d) Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms. (e) A reference to writing or written includes faxes and e-mails. 2. Basis of contract 2.1 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. 2.2 The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer shall ensure that the terms of the Order and any relevant Specification are complete and accurate. 2.3 The Order shall only be deemed to be accepted when it passes the Supplier’s internal credit procedures. Upon being passed and unless the Customer is otherwise informed within a reasonable time of Order placement, the Contract shall come into existence. 2.4 The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of the Supplier which is not set out in the Contract. Any samples, drawings, descriptive matter, or advertising issued by the Supplier and any descriptions or illustrations contained in the Supplier's catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the Contract or any other contract between the Supplier and the Customer for the sale of the Goods. 2.5 A quotation for the Goods given by the Supplier shall not constitute an offer. A quotation shall only be valid for a period of 30 Business Days from its date of issue. 2.6 Cancellation of an Order will incur no penalty if made 5 Business Days from the date of Order placement; a penalty of 10 percent if made between 6-29 days of that date; a penalty of 30 percent if made between 30-59 days of that date; and a penalty of 50 percent if made over 60 days of that date. Penalty percentages are calculated in accordance with the total order value placed. 3. Delivery 3.1 The Supplier shall ensure that: (a) each delivery of the Goods is accompanied by a delivery note which shows the date of the Order, all relevant Customer and Supplier reference numbers, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Order is being delivered by instalments, the outstanding balance of Goods remaining to be delivered; and (b) if the Supplier requires the Customer to return any packaging materials to the Supplier, that fact is clearly stated on the delivery note. The Customer shall make any such packaging materials available for collection at such times as the Supplier shall reasonably request. Returns of packaging materials shall be at the Supplier's expense. 3.2 The Supplier shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (Delivery Location) at any time after the Supplier notifies the Customer that the Goods are ready. OR The Customer shall collect the Goods from the Supplier's premises at Mir House, Taylors Lane, Oldbury, West Midlands, B69 2BN or such other location as may be advised by the Supplier prior to delivery (Delivery Location) within 3 Business Days of the Supplier notifying the Customer that the Goods are ready. 3.3 Delivery of the Goods shall be completed on the Goods' arrival at the Delivery Location. 3.4 Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods. 3.5 The Supplier shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods. 3.6 If 3 Business Days after the Supplier notified the Customer that the Goods were ready for delivery the Customer has not taken or accepted delivery of them, the Supplier may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods. 3.7 The Customer shall not be entitled to reject the Goods if the Supplier delivers up to and including 5% more or less than the quantity of Goods ordered, but a pro rata adjustment shall be made to the Order invoice on receipt of notice from the Customer that the wrong quantity of Goods was delivered. 3.8 The Supplier may deliver the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate Contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment. . Direct Home Delivery (dhd) 4.1 The price the Customer is charged for DHD goods shall exceed the standard trade price by a minimum of 10% and prices shall be available upon request. 4.2 Carriage charge for DHD Orders is mandatory and in addition to the Goods cost price. Carriage charge will range from £20.00 for small items to £120.00 for larger deliveries plus a surcharge for any deliveries outside UK Mainland or 2 man delivery services. These carriage charges are subject to change. The Supplier will charge the Customer a carriage charge per item at the best rate applicable which may be in excess of Customer expectations. 4.3 Goods not available for DHD Dispatch: The following items may only be purchased by Customers as part of a set and not individually, these items will be charged at standard trade price. (a) Covers; (b) Parasols; (c) Parasol Bases; (d) Cushions; and (e) Individual Tables & Chairs. 4.4 Customer Change of Mind: Distance selling regulations do not apply to the Contract between the Supplier and the Customer. Only damaged or faulty goods may be returned or exchanged. 4.5 Late Deliveries: The Supplier will endeavour to meet delivery timescales, there is no guarantee of this and late delivery may not be used as a Customer’s reason for cancellation of order. 4.6 Next Day or Day Specific Delivery: These services are available at a surcharge, details available on request. 4.7 Failed Deliveries: Where deliveries are attempted by the Supplier’s couriers and these are either booked with the consumer or the consumer has been carded by the courier and delivery fails, the Supplier is within their rights to charge the Customer for a second delivery. If the Goods are returned to the Supplier, an Administration Charge will be charged to the Customer. 4.8 Faulty/ Defective Goods: The Supplier will issue replacement parts/ items within 12 months from the date of invoice. The Supplier will not replace entire sets or honour any promises or negotiations the Customer enter into with the consumer. Where Customers advise the Supplier that the consumer will not accept a replacement part or item to resolve the issue the Supplier will not accept a collection and/or credit request from the Customer for the entire set. Customers must provide images of the product and packaging as proof of damage or defect in order for the Supplier to action a replacement part or item. 5. Quality 5.1 The Supplier guarantees that for a period of 12 months from the date of delivery (guarantee period), the Goods shall: (a) conform in all material respects with their description and any applicable Specification; and (b) be free from structural defects (glass supplied with sets is excluded from the guarantee). 5.2 Subject to clause 5.3, if: (a) the Customer gives notice in writing to the Supplier during the guarantee period, within a reasonable time of discovery, with full details of the particular Goods that do not comply with the guarantee set out in clause 5.1; and (b) the Supplier is given a reasonable opportunity of examining such Goods (access to premises and/or photographic evidence may be required); and (c) the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier's place of business, the Supplier shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full. 5.3 The Supplier shall not be liable for Goods' failure to comply with the guarantee set out in clause 5.1 if: (a) the Customer makes any further use of such Goods after giving notice in accordance with clause 5.2; or (b) the Customer uses the Goods for commercial purposes; or (c) the Customer purchased Goods sold as substandard, seconds or ex-display; or (d) the defect arises because the Customer failed to follow the Supplier's oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice; or (e) the defect arises as a result of the Supplier following any drawing, design or specification supplied by the Customer; or (f) the Customer alters or repairs such Goods without the written consent of the Supplier; or (g) the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions. 5.4 For claims of shortages or damages on delivery, the Customer must notify the Supplier no later than 5 Business Days from the date of delivery, failure to do so will result in the claim being unaccepted. Claims will also be unaccepted where the Customer signs the Supplier’s delivery note paperwork as unchecked. Any damages or shortages of Goods shall be deemed to have occurred after the delivery unless the Customer proves otherwise. 5.5 Except as provided in this clause 5, the Supplier shall have no liability to the Customer in respect of the Goods' failure to comply with the guarantee set out in clause 5.1. 5.6 Except as set out in these Conditions, all guarantees, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract. 5.7 These Conditions shall apply to any repaired or replacement Goods supplied by the Supplier. 6. Title and risk 6.1 The risk in the Goods shall pass to the Customer on completion of delivery. 6.2 Title to the Goods shall not pass to the Customer until the Supplier has received payment in full (in cash or cleared funds) for: (a) the Goods; and (b) any other goods or services that the Supplier has supplied to the Customer in respect of which payment has become due. 6.3 Until title to the Goods has passed to the Customer, the Customer shall: (a) hold the Goods on a fiduciary basis as the Supplier's bailee; (b) store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier's property; (c) not remove, deface or obscure any identifying mark or packaging on or relating to the Goods; (d) maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery; (e) notify the Supplier immediately if it becomes subject to any of the events listed in clause 8.2; and (f) give the Supplier such information relating to the Goods as the Supplier may require from time to time, but the Customer may resell or use the Goods in the ordinary course of its business. 6.4 If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in clause 8.2, or the Supplier reasonably believes that any such event is about to happen and notifies the Customer accordingly, then, provided that the Goods have not been resold, or irrevocably incorporated into another product, and without limiting any other right or remedy the Supplier may have, the Supplier may at any time require the Customer to deliver up the Goods and, if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them. 7. Price and payment 7.1 The price of the Goods shall be the price set out in the Order, or, if no price is quoted or the price quoted on the Customer’s purchase order form is incorrect, the price set out in the Supplier's published price list in force as at the date of delivery. 7.2 The Supplier may, by giving notice to the Customer at any time up to 5 Business Days before delivery, increase the price of the Goods to reflect any increase in the cost of the Goods that is due to: (a) any factor beyond the Supplier's control (including foreign exchange fluctuations, increases in taxes and duties, increases in fuel charges, and increases in labour, materials and other manufacturing costs); (b) any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Specification; or (c) any delay caused by any instructions of the Customer or failure of the Customer to give the Supplier adequate or accurate information or instructions. 7.3 The price of the Goods is exclusive of the costs and charges of transport and insurance of the Goods, which shall be priced by the Supplier on application and paid by the Customer when it pays for the Goods, unless the Orders exceed the Minimum Order Value. 7.4 The price of the Goods is exclusive of amounts in respect of value added tax (VAT). The Customer shall, on receipt of a valid VAT invoice from the Supplier, pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Goods. 7.5 The Supplier may invoice the Customer for the Goods on or at any time after the completion of delivery. 7.6 The Customer shall pay the invoice in full and in cleared funds within 30 Business Days of the date of the invoice. Payment shall be made to the bank account nominated in writing by the Supplier. Time of payment is of the essence. 7.7 Goods paid for by Pro forma will be dispatched to the Customer on the Supplier’s receipt of full and cleared funds. 7.8 Where the Supplier incurs an administration charge due to the Customer’s payments not clearing the Supplier reserves the right to forward this charge on to the Customer. 7.9 If the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment (due date), then the Customer shall pay interest on the overdue amount at the rate of 8% per annum above the Bank of England's base lending rate from time to time. Such interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount. 7.10 The Customer shall pay all amounts due under the Contract in full without any deduction or withholding except as required by law and the Customer shall not be entitled to assert any credit, set-off or counterclaim against the Supplier in order to justify withholding payment of any such amount in whole or in part. The Supplier may at any time, without limiting any other rights or remedies it may have, set off any amount owing to it by the Customer against any amount payable by the Supplier to the Customer. 8. Customer's insolvency or incapacity 8.1 If the Customer becomes subject to any of the events listed in clause 8.2, or the Supplier reasonably believes that the Customer is about to become subject to any of them and notifies the Customer accordingly, then, without limiting any other right or remedy available to the Supplier, the Supplier may cancel or suspend all further deliveries under the Contract or under any other contract between the Customer and the Supplier without incurring any liability to the Customer, and all outstanding sums in respect of Goods delivered to the Customer shall become immediately due. 8.2 For the purposes of clause 8.1, the relevant events are: (a) the Customer suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or (being a company) is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986, or (being an individual) is deemed either unable to pay its debts or as having no reasonable prospect of so doing, in either case, within the meaning of section 268 of the Insolvency Act 1986, or (being a partnership) has any partner to whom any of the foregoing apply; or (b) the Customer commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors other than (where the Customer is a company) these events take place for the sole purpose of a scheme for a solvent amalgamation of the Customer with one or more other companies or the solvent reconstruction of the Customer; or (c) (being an individual) the Customer is the subject of a bankruptcy petition or order; or (d) a creditor or encumbrancer of the Customer attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is not discharged within 14 days; or (e) (being a company) an application is made to court, or an order is made, for the appointment of an administrator or if a notice of intention to appoint an administrator is given or if an administrator is appointed over the Customer; or (f) (being a company) a floating charge holder over the Customer's assets has become entitled to appoint or has appointed an administrative receiver; or (g) a person becomes entitled to appoint a receiver over the Customer's assets or a receiver is appointed over the Customer's assets; or (h) any event occurs, or proceeding is taken, with respect to the Customer in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 8.2(a)to clause 8.2(g) (inclusive); or (i) the Customer suspends, threatens to suspends, ceases or threatens to cease to carry on all or substantially the whole of its business; or (j) the Customer's financial position deteriorates to such an extent that in the Supplier's opinion the Customer's capability adequately to fulfil its obligations under the Contract has been placed in jeopardy. (k) (being an individual) the Customer dies or, by reason of illness or incapacity (whether mental or physical), is incapable of managing his or her own affairs or becomes a patient under any mental health legislation. 9. Limitation of liability 9.1 Nothing in these Conditions shall limit or exclude the Supplier's liability for: (a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable); (b) fraud or fraudulent misrepresentation; or (c) breach of the terms implied by section 12 of the Sale of Goods Act 1979; or (d) defective products under the Consumer Protection Act 1987. 9.2 Subject to clause 9.1: (a) the Supplier shall not be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit or indirect or consequential loss arising under or in connection with the Contract (including any losses that may result from a deliberate breach of the Contract by the Supplier, its employees, agents or subcontractors); and (b) the Supplier's total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, including losses caused by a deliberate breach of the Contract by the Supplier, its employees, agents or subcontractors shall not exceed the price of the Goods. 10. Force majeure Neither party shall be liable for any failure or delay in performing its obligations under the Contract to the extent that such failure or delay is caused by a Force Majeure Event. A Force Majeure Event means any event beyond a party's reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party's), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors. 11. General 11.1 Assignment and subcontracting. (a) The Supplier may at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract. (b) The Customer may not assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract without the prior written consent of the Supplier. 11.2 Notices.(a) Any notice or other communication given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally, sent by pre-paid first-class post, recorded delivery, commercial courier, fax or e-mail. (b) A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 11.2(a); if sent by pre-paid first-class post or recorded delivery, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier's delivery receipt is signed; or, if sent by fax or e-mail, one Business Day after transmission. (c) The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action. 11.3 Severance. (a) If any court or competent authority finds that any provision of the Contract (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of the Contract shall not be affected. (b) If any invalid, unenforceable or illegal provision of the Contract would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable. 11.4 Waiver. A waiver of any right or remedy under the Contract is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy. 11.5 Third party rights. A person who is not a party to the Contract shall not have any rights under or in connection with it. 11.6 Variation. The Supplier reserves the right to vary or amend these Conditions at any time without notice. The onus is on the Customer to review the Conditions regularly, which will posted on the Supplier’s website at www.a-mir.co.uk, as Customers will be deemed to have accepted a variation in continuing to place an Order after it has been posted. 11.7 Governing law and jurisdiction. The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, English law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.